Patient Information

Office Hours


Clinical Office Hours


  Monday - Thursday
  • 8:00 am
  to   12:00 pm  
  • 2:00 pm
  to  
5:00 pm
 
  Friday
  • 8:00 am
  to   12:00 pm  
  • 2:00 pm
  to  
4:00 pm
 
  Saturday
  • 8:00 am
  to   12:00 pm  

* Physician schedules may vary and are subject to change.

Physical Therapy & Hand Therapy Office Hours


  Rockledge Office
  • Monday:
8:00 am   to   7:00 pm  
  • Tuesday:
8:00 am   to   4:00 pm  
  • Wednesday:
8:00 am   to   8:00 pm  
  • Thursday:
9:00 am   to   4:00 pm  
  • Friday:
8:00 am   to   4:00 pm  
  Huntingdon Valley Office
  • Monday:
8:00 am   to   7:00 pm  
  • Tuesday:
8:00 am   to   5:00 pm  
  • Wednesday:
8:00 am   to   8:00 pm  
  • Thursday:
8:00 am   to   5:00 pm  
  • Friday:
8:00 am   to   3:00 pm  

Telephone Hours


  Monday - Friday
  • 7:30 am
  to   5:30 pm  

* Answering service available for emergency calls nights, weekends and holidays (or when the office is closed) at 215.938.4847.

Insurance

We are providers for most major insurance carriers including:

  • Aetna PPO
  • Aetna HMO
  • Aetna Medicare & Advantage
  • Amerihealth
  • Auto Carriers
  • Bravo Network
  • Cigna
  • Coventry Health
  • First Health Network
  • Highmark Blue Shield
  • Horizon Blue Shield (non HMO)
  • Keystone Health Plan East
  • Keystone Health Plan East 65
  • Keystone Mercy Health Plan
  • Medicare
  • Medicare – Railroad
  • Personal Choice
  • Personal Choice 65
  • United Healthcare
  • TriCare
  • Workers Compensation

All Health insurances are verified prior to your visit. Please review your insurance criteria as listed below.

AETNA:   Referrals and co-pays normally required based on specific plan. Pre-Certification may be required for diagnostic, ancillary and surgical services.
     
Amerihealth:   IBC product. Referrals, Co-pays and Deductibles are patient responsibility. Pre-Certification may be required for diagnostic, ancillary and surgical services.
     
Blue Shield:   Traditional coverage. Office Visits may not be covered depending on the individual plan. Co-pays and Pre-Certification may be required for specific services based on the individual plan.
     
Bravo:   Medicare replacement coverage. Co-Pays & 20% supplemental payments required. Pre-Certification may be required for diagnostic, ancillary and surgical services.
     
Cigna:   Co-pays & deductibles normally required based on specific plan. Pre-Certification may be required for diagnostic, ancillary and surgical services. Physical Therapy is not a covered service.
     
Coventry:   Co-pays & Deductibles required based on specific plan. Pre-Certification may be required for diagnostic, ancillary and surgical services.
     
First Health:   Co-pays & Deductibles required based on specific plan. Pre-Certification may be required for diagnostic, ancillary and surgical services.
     
Keystone Health Plan East:   IBC product requires referrals and Co-pays unless a Point of Service. Normally no Deductibles. Pre-Certification required for diagnostic, ancillary and surgical services. Physical Therapy and MRI are capitated services. Hand Therapy requires referrals and/or Pre-Certification.
     
Keystone Mercy Health Plan:   Referrals are normally required. Pre-Certification required for diagnostic, ancillary and surgical services.
     
Medicare:   Government sponsored Health insurance (Part B). Yearly Deductible and Cap on Physical/Occupational Therapy services. Patient responsible for 20% supplement payment; which may be covered by AARP, Blue Shield 65 Special, etc. Please remember that Keystone 65, Personal Choice 65, Aetna Golden Rule, Bravo, etc. are Medicare REPLACEMENTS not supplements and you may be responsible for additional co-pays, deductibles, etc.
     
TriCare:   Military & Veteran coverage. Authorization required for treatment of Active Duty Military. Pre-Certification may be required for diagnostic, ancillary and surgical services.
     
Personal Choice:   IBC product No referrals Co-pays and Deductibles are patient responsibility. Pre-Certification may be required for diagnostic, ancillary and surgical services.
     
United Healthcare:   Co-pays & Deductibles required based on specific plan. Pre-Certification may be required for diagnostic, ancillary and surgical services.
     
Workers Compensation:   Patients are required to bring a Letter generated by their W/C insurance, which will include the Date of Injury, Type of Injury (Diagnosis) Claim Number, Name of Adjustor and Address where the bills can be sent.
     
Auto Accident:   Pennsylvania has a No-Fault Law which covers any injury in or around an Auto. Most policies have an individual maximum of $5,000.00. The Date of Injury, Type of Injury (Diagnosis), Claim Number, Name of Adjustor and Address are required. Once exhausted all non-paid bills will be sent to your personal health insurance. If referrals are required, it is the patient's responsibility to request Back-Up referrals at the initial time of service.
     
Commercial Insurances:   You are responsible to adhere to the requirements of your insurance. Knowledge of eligibility, referrals, Co-pays, Deductibles and specific allowable services is the patient's responsibility. Check with your insurance prior to your visit.

We will assist in the Insurance process. Pre-Certifications for Diagnostic and Surgical services will be obtained by our Office, regardless of where the service is performed. Obtaining Referrals is always the Patient's responsibility.

Patient Forms

The following forms can be downloaded to your computer and printed at home. By filling out these forms ahead of time, you will save a significant amount of time during your visit. Please be prepared to provide this information to our office along with your current medical insurance information. If you have any questions when filling out these forms, please do the best you can and our staff will assist you with your questions on the day of your visit.

Clinical


Physical Therapy & Hand Therapy


MRI


Need Adobe Acrobat Reader?

If you do not have a copy of Acrobat Reader you can get one for free by clicking on the icon 'Get Acrobat® Reader'. This will take you to Adobe's website and enable you to download the Acrobat program to your computer.

back to top